Patient Information

Which appointment should I book?

If you suffer from foot or ankle pain, please book a biomechanical assessment appointment. For all other treatments, please book a new patient appointment. If your last appointment was over 12 months ago, please book a new patient appointment.

How can I book an appointment?

Please book appointments ONLINE

Should I book to see a Podiatrist (FKA Chiropodist) or a Foot Health Practitioner (FHP)?

Before securing an appointment, it’s important to understand that a Podiatrist (FKA Chiropodist) is a degree-level professional who is registered with the HCPC, whereas an FHP has attained a diploma in foot health qualification and is not registered with the HCPC. Healthcare insurance policies do not cover treatments offered by FHPs. The range of treatments an FHP can provide is more restricted than that of a podiatrist and FHP’s scope of practice is mostly limited to the following treatments:

  • Toenails Cutting & Filing
  • Callus & Hard Skin Reduction
  • Corns Removal
  • Thickened Hard To Cut Toenails
  • Ingrown Toenails (stage 1, inflamed/no infection present)
  • Verruca Treatment using Verrutop
  • Doppler Ultrasound Blood Flow Testing
  • 5-minute testing for the presence of fungal infection in toenails
  • MLS class 4 laser therapy to help treat soft tissue/joint pain and inflammation
  • Assessment of small joints in feet & ankles
  • Footwear advice
  • Provision of prefabricated orthoses

For all other treatments, please book an appointment with a Podiatrist.

Where are your practices located?

You can see a podiatrist or a foot health practitioner at 46 Lancaster Gate, Cambourne, Cambridgeshire, CB23 6AT

Foot health practitioner appointments are also available at The Salus Wellness Clinics, Norman House, Cambridge Place, Cambridge, Cambridgeshire, CB2 1NS and at The Wyndham Centre, 8 Pinnocks Lane, Baldock, Hertfordshire, SG7 6DF.

Do I need to submit New Patient forms?

Once you’ve completed your online reservation, you should expect to receive an email confirming your booking within five minutes. This email will contain links to two online patient forms. Kindly ensure these forms are filled out and submitted at least 48 hours prior to your scheduled appointment.

How can I reschedule my appointment?

The simplest method to rearrange an appointment involves clicking on the “Cancel Appointment” option in the appointment notification email. Following this, you will be presented with the opportunity to reschedule the appointment at a date and time that fits your needs.

FAQ 1

What is the length of an appointment?

We allow up to 50 minutes with a podiatrist. Foot health practitioner appointments are 30 minutes.

What should I bring to the biomechanical assessment appointment?

If you experience foot pain, then it would be important to assess the footwear that you most often use, so please bring your footwear and insoles/orthotics (if you use them). During a biomechanical assessment, various tests will be performed and we request that patients wear non-restrictive clothing like leggings/shorts (no belts or baggy t-shirts).

Is there parking near your practice & how far would I need to walk?

Please park in Whitley Road (Lancaster Gate end of Whitley Road), you may park in the communal car park ONLY in the visitor bays. This is approximately 50 feet from the entrance. The practice is located on the ground floor. Find exact parking location for Rowlands Foot Care Podiatry in Cambourne with what3words

Please park in St Paul’s Road, ample pay & display parking available, £2 an hour (only coins, 4-hour maximum stay).  Get directions to Salus Wellness Clinic in Cambridge with what3words

Free on-street parking is available as well as parking in front of the clinic. Get directions to Wyndham Centre in Baldock with what3words

FAQ 2

Will I be able to access your premises using a wheelchair?

Our treatment room is located on the ground floor and most wheelchairs will have no issues entering/exiting the premises. Please get in touch and we will be able to advise further.

Do you treat children?

Initially, we could offer you a consultation, subject to the outcome of which, we may be able to offer a treatment plan. Please book a new patient appointment (not a biomechanical assessment appointment).

Which forms of payment do you accept?

We accept cash, VISA, Mastercard, Google Pay and Apple Pay.

I have a verruca, which treatment options do you offer?

We have invested in SWIFT microwave verrucae treatment equipment, it is clinically proven to have a high success rate (approximately 76% after 3 treatments), it is a quick treatment and no dressings are required. Other options include treatment of verrucae using Verrutop, Cryotherapy (cryogen freezing to around -59° Celcius), Silver Nitrate and Salicylic Acid. Unfortunately, a verruca is caused by a virus (human papilloma virus) and currently, there is no guaranteed cure, but some treatments can help to clear them. Further information on verrucae can be found HERE.